Amazon is Not in the PaaS Business

Amazon recently announced two new AWS services: DynamoDB and Simple Workflow Services. These announcements have generated lots of discussion about whether Amazon is moving into the Platform-as-a-Service space. I believe Amazon is doing something altogether different from PaaS. I believe their new offerings are consistent with their historical path, and that their overall approach is…

Defining DevOps from the Customer’s Perspective

There has been much discussion lately on the topic of “what is DevOps?” I sense a bit of a struggle to define the basic value proposition. If we view things from the customer’s perspective, though, the value becomes easy to see: Cloud computing turns software products into services. It used to be that software companies…

What CloudOps Tools Builders Can Learn from Software Designers

I have done both software development and operations in my career. I’ve worked for large companies where dev and ops were run by different Vice Presidents, and startups where we all did everything. I’ve been working with cloud computing (or as we naively called it then, utility computing) and ops automation since the early 2000’s.…